100% full Not resolved
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time

I ordered a used replacement engine for my 850 volvo 1997 3 weeks ago which came in finally 4 days ago.The engine was in decrepit condition to say the least and although it was guaranteed to have only 69,000 miles, my mechanic who is from Sweden and trained at Saab and in very reputable believes it to have many more miles than claimed, possibly over 200,000.

Additionally the engine was beat up and dirty and does not look anything like the picture on their wed site. I feel that they straight ripped me off. In addition I have left 3 phone messages including to customer service and a supervisor and none have been returned in the past 3 days. They also want to charge a $250.00 restocking fee plus I have to pay for return shipping.

I am extremely dissatisfied with the ethics and treatment SW engines has displayed. I have included 2 photos for comparison. It will be obvious once you look at the pictures. The first is the original engine that needs replacement.

It has 160,000 miles and is very clean.

The second photo is the replacement engine from SW engines which they claim has only 69,000 miles.I intend to file complaints with the local district attorney's office and any where else necessary to get corrective action.My advice is to avoid doing business with this company they are extremely unethical.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of 1997 volvo 850 engine and associated monetary loss in the amount of $1000. Southwest Engines needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned 1997 volvo 850 engine in their reviews. You may find this information helpful for further shopping at Southwest Engines.

Had an Experience with Southwest Engines?

Write a review


Terms of Service
Post Comment
Beloit, Wisconsin, United States #1232984

how sad don't worry sounds like a lot stuff they been doing to people just hope that before anyone else gets caught up trying to buy they read there reviews I talked my son into buying a motor from them he only had it in his car 5 days and it blew I feel so bad for him they are hanging up on us and being very rude this company cant keep getting away with this people work hard for there money only to be scammed by this company

Concord, North Carolina, United States #1180765

Totally agree with this customer.

Very similar things happened to me.

Don't walk away from SW Engines, Run away before they rip you off as well.Took me for $1200 and the engine I received for my VW that was supposed to have only 30,000 on it look to have over 100,000 on it.

You May Also Like

Monster Transmission - Delivery Service Review Monster Transmission "Ive bought two transmissions from monster. The first experience 3 years ago was great. The second time was disappointing. First off the sales rep tried told me my 700r4 was..." Read more Rockauto - Counterfeit parts or wrong parts Rockauto "It's being a terrible experience with the purchase of Monroe Struts from RockAuto. First there were wrong miss-matching parts in the boxes. Once informed, they quickly sent the correct parts...." Read more 50 Laguna Apartments - Jeremy Fish, The Bronze Bunny, 2011 50 Laguna Apartments "In an article by Erin Sickler titled, Art and the 99%, Sickler wrote, We risk forgetting how we have all been complicit in the current economic crisis. Currently taking a..." Read more Monster Transmission - Transmission Review Monster Transmission "Transmission not as published on their website. A customer of mine came to me complaining of the transmission not shifting right. Then a no D4 or reverse. LESS THAN 1500..." Read more Many Etsy Items falsely labeled Etsy "Etsy states clearly what handmade means, but the site is full of items listed as handmade that are just drop shipped from huge sources. This is obvious when you compare..." Read more Budget Truck Rental - Horrible! Budget Truck Rental "Rented a 24 foot truck and a car hauler for a cross country move. Halfway, the car hauler has a blow out. Called 24 hour roadside assistance. Was told there..." Read more Popeyes Louisiana Kitchen - Scared Popeyes Louisiana Kitchen "I went to popeyes yesterday to get food to go. i got an 8 piece family meal, or that's what i ordered but she rang me up for the 8..." Read more SpeedConnect - Hands down one of the best companies around to work with for all your internet needs! SpeedConnect "Hands down one of the best companies around to work with for all your internet needs! Whether you are in need of Business or Residential internet service, SpeedConnect can you..." Read more