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An engine I negotiated from $1995 to $1745 suddenly sold hours before I attempted to buy it after it was there for a week. They tried to sell me another engine with 20K more miles than the first engine for $1995; even though I was informed the day before the first...
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Anonymous
Anonymous

at least you didn't get taken for your money like a lot of other people be glad you didn't buy the engine there junk and don't have the miles they say on them my sons out 1800...

1.0
Product
#886771
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Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
Southwest Engines - (AGAINST SW ENGINES in tulsa ok)misadvertised "BAIT" engine pictures... not what you will recieve
I purchased a used 5.9l dodge ram engine that was advertised on their website picture on a pallet very clean with 70,000 miles(was supposed to be an actual picture of the 70k engine which is the only reason why i bought it) for $1100 after them taking the payment...
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1.7
Product
I liked
  • Ad with the beautiful clean ram 70k engine on the pallet
I didn't like
  • Results of the bait i took not a 70k engine more like 300k
#884739
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For starters they promised me an extra 5 days if needed to put my engine in in order to get my warranty, when I called to request the extra 5 days they told me that they do not do that and that I only had my original 10 days and when I told them that I was going to get...
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Anonymous
Anonymous

it wouldn't have mattered if you got it in in the 10 days my sons engine was in and he got 5 days out of it and it was junk they don't back there warranties at all they are no...

1.0
#864059
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PLEASE,,, DO NOT do business with these people. Scott Green is the worst person to deal with if you can get ahold of him or if he doesn't hang up on you. Took me 3 months to get correct engine, then I had to pay an extra $1200 to my mechanic for them to break down the...
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Anonymous
Anonymous

Still not resolved. Never will be as SW Engine frankly doesn't care. They received their money and have stopped all communication. The worst company I've ever dealt with,EVER....

1.0
Tryon, North Carolina
Product
I didn't like
  • Do not back up their product
  • Lack of customer service
#859193
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I purchased an engine at SW engines in 02/16. The warranty stated that there is a 3 year warranty on the engine, however, it seems to be a mystery of exactly what parts is covered under the warranty. I spoke with one of their customer service weasels "Alex". I...
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Product
#853629
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I ordered a transmission for my car and it up not needing it called them back within an hour and cancel the order and they still charge me over $400!!!! Said it was handling fees PS I called in not even an hour after ordering it and they had me on hold for 30 some...
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1.0
Grand View, Wisconsin
#850326
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Been 45+ days and still don't have my car back. First engine that was sent had so much damage that it couldn't be used. Unfortunately SW engines authorized my mechanic to tear apart the engine block to see if he could salvage the engine. Once he realized it was bad...
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1.0
Product
I didn't like
  • Bad business ethics
  • Lack of customer service
  • Poor engine quality
#844501
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I ordered an engine from this company because they offered a 3 year warranty. I was confident that everything would be alright and I could get past that three year point with no problems with the engine. That did not happen. I purchased the engine in November 2014...
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Anonymous
Missy

No. My issue has not been resolved. The BBB has classified the claim as unresolved since the company did not respond to my rebuttal. So the case has been closed.

2.0
Product
I didn't like
  • Managements customer service refused to respond to my calls
  • Paid for a warranty and did not get to use it
#842652
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I ordered and engine on a late Saturday after determining needing replaced as was pulling old engine out also found tranny failure Called SW Engine first thing Monday told them I would need to cancel due issues unknown at the time of order was told to bad we took the...
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#834941
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I have a customer that bought a 1.9 DOHC engine for a 98 dodge neon....I received the first engine and noticed the block is broken where the front motor mount bolts to...I called the Warranty dept explained the situation and sent pictures ...in the period of two weeks...
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1.0
North Lakeport, California
#832519
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