Ellendale, North Dakota
1 comment
Not resolved

Bought a so-called complete motor. After 3wks it finally shipped. Said it was being "tested". Received a block of metal, nowhere near complete. Had a broken off intake manifold, cracked exhaust manifold, broken water pump, hole in the valve cover, dipstick tube was bent over almost 90* and the valves were rusty..guessing from the so-called "steam cleaning". My mechanic was PISSED! said I, basically, got a used long block for $1900. For the same price I could've had a new long block from the dealership. WITH A REAL WARRANTY!!!!

I called to ask them what they actually sent and got asked what was wrong. Started naming things and they said "that's a warranty issue, I'll transfer you", click..."warranty, this is Neil, can I help you?" Started telling him what I received, and was rudely interrupted with "that's a shipping claim here's their #, 800-543-5589". Called that, was asked the trace #. Told her the # I received from SWEngines, she says "That's not a # for our shipments, where was it sent to?" Told her. I got, "I'm not showing a delivery there. Where was it sent from?" Told her. I got " I'm not showing a "pick up there, either". Asked her "how's all this work? I just want to get "something" out of this, I ordered an engine, carb to oil pan and I got less". Was told "leave everything in place, cuz we can't reimburse you until this is resolved". I said "I'll get more info and call you back".

This vehicle is my livelihood! I can't wait to have this resolved. I'm using a loaner now and need to get it back.

I realized I had been taken and was going to be given the run-around.

Called the dealership and told them to just use the 2 motors to make a running motor and get me on the road again.

My next calls are to the BBB and Attourney Generals office!!!!

If SWEngines would've just tried working with me, I would've settled it all over the phone.

Now I see someone is trying to get a class-action suit against them. COUNT ME IN!!!!

I'd be ashamed to run a business like this. It's more of a scam, than anything. And I'm suspecting the so-called "shipping companies" are friends/relatives, in on all of it!

I have more pics and video as proof.

Review about: Complete Engine.

Review #601532 is a subjective opinion of a user.

1.2
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Southwest Engines?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Concord, North Carolina, United States #1180771

Count me in on the class action suit as well.

They ripped me off for over $1200..

Have pics of the so called 30,000 mile engine with broken brackets, burned up pistons etc.would love to show those pics in court

You May Also Like

Monster Transmission Transmission Review Monster Transmission "Transmission not as published on their website. A customer of mine came to me complaining of the transmission not shifting right. Then a no D4 or reverse. LESS THAN 1500..." Read more Michigan Motorz - EVIDENCE DEMANDS A VERDICT Michigan Motorz "We do not agree with this customer and his unpleasant comments to our dear dealer Michigan Motors and as matter of fact he should be appreciated that we were able..." Read more Owner of No mar Tire Changers scratched my Rim! No Mar Tire Changers "The short version is : Steve Nemish, the owner of No Mar Tire Changers, came to my home to show my how to use their Pro model machine and..." Read more Gforce Performance Chip - GForce chip scam Gforce Performance Chip "I took the unit apart. Came in a small aluminum container. The 'chip' and the PC board it was on were a joke. Pure scam. The circuit is nonsense. Not..." Read more Nissan Canada - Service in Scarborough Nissan Nissan Canada "We went to do service in Scarborough Nissan last Thursday Jun29/2017. We got our car back today Jun27/2017 and this is what happen to my car there's a big scratch..." Read more Old Navy - Sports tanks Old Navy "There is currently a *** poor selection of sports tanks with built in *** pads. I'm way too lazy to wear sports bras and I'm sure I'm not alone in..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Lbc Express - Customer pissed Lbc Express "What the *** happen with the number indicated on the package box if you aren't going to fu*king text us? I'd fu*king calling your hotline to fu*king deliver the two..." Read more