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SW Transmissions, aka Quality Used Engines; AKA Southwest Engines, Quality Used Transmissions, Engine and Transmission World, Engine Shopper, LLC, The Cudahy Wisconsin NOTE: the company uses all the above mentioned names as their Wisconsin business with one location....
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1.3
I didn't like
  • Management requests are forwarded to mailbox full recording
  • Will not honor warranty
  • Deceptive business practices
#956792
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My husband bought an engine in September 2016 and when he got it in the truck it leaked oil like a sieve. It was supposed to have 59,000 mi. on it. We paid over $2,000 for it. When I called to find out about the leak , I was told they do not warranty gaskets or...
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1.0
Product
#955629
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They tell you there low mileage engines mine was suppose to of had 63,000 on it. I had it installed by a mechanic. I drove it got a whole 229 miles out of it. Then it blew called my mechanic to send them a report that the engine was junk. They told me because it...
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Product
#944541
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Worst Company In Us Bad Customer Service Review

Southwest Engines
#862118
1.0
Details
Do not buy a engine from these people there a ripoff they don't tell u anything over the phone they lie
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Southwest Engines Customer Care Review

Southwest Engines
#854108
I have been without a car for a month and a week because these *** people sent the wrong engine then you can never get a hold of them they hang up on you you can only talk to scott and scott is never there he doesnt get back to you there quick to take your money still have not sent back the correct engine
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Engine Review

Southwest Engines
#814485
1.1
Details
Ordered a engine on 2/23. Card was charged 2/26. It is 1 month later and still no engine. Called numerous times. Was hung up on, transferred to VM, no one calls back, and whats even funnier, on their answering system, it states that you will receive your part within 14 working days. Ha! This company is a joke. Do not do business with them. Buyers beware.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website

Used Engine Review

Southwest Engines
#606492
1.0
Details
I bought a use motor from south west engines and it wasnt any good. It burns oil it had magor leak. South west engine doesnt want to honor the 3 year warranty I bought for my motor or refund my money back $1745 that I payed for the motor.
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Diversity of Products or Services
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I bought an engine,, they sent it out after repeated delays. I had it installed. I came with a blown head gasket. Thank God for Visa, I got the money back for the engine . But I am sueing them to recover the installation costs. Customer service is worthless. They lie...
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1.5
New Brighton, Pennsylvania
Product
#925017
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We got my Mother an engine from Southwest engine and it is a great engine. My mom wrecked her truck and we got it fixed because the engine was put in last year. We are so proud of my moms truck. Thanks to the people at Southwest engine. The shop that received and put...
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Anonymous
Anonymous

Troll.

Anonymous
Anonymous

you got lucky on your moms engine wouldn't try your luck twice

5.0
Boaz, Alabama
Product
#919226
Reply to reviews
My engine is suppose to be 43K miles as they promised. SW Engines send me an engine without explaining the engine would fit in my car but not exact made, model and year and not the exact miles as they give me in the quote and what i was expecting. If i knew they...
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Anonymous
Anonymous

My son bought a motor from them to had his mechanic put it in ran for 229 miles then it was junk they paint them all nice and black to make them look good but under all that ...

Product
I didn't like
  • Bad company and staff
#915674
Reply to reviews
I received the motor for my truck 5.7 vortex, did a leak down test, didn't pass, pulled the oil pan found antifreeze in the oil, been calling SW to try to resolve, they will not return my calls when i leave messages, put me on hold then to voice mail, they are selling...
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Anonymous
Anonymous

I think everyone that got screwed out of there money and engines should all get a case against them its pretty bad when my son had his engine installed he had it less then a w...

1.3
Product
I didn't like
  • Poor engine quality
  • Theives
  • Bad company and staff really rude
#906872
Reply to reviews
Delivery of my engine took almost 5 weeks which put me in a jam with my mechanic having my truck taking up space in bis shop, then when i called to see why, they said it will be there today, and would not tell me why late, then just hung up ,unbelievable terrible...
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Anonymous
Wrencher1

I just don't know how this *** up company can stay in business, they lie, misrepresent and do the bait and switch, show you a motor pic, then send you a different engine, i ad...

1.6
#902882
Reply to reviews
I have only had the pleasure of dong business with this company just once and I will never do it again. Avoid this company at ALL costs!! Sell a kidney or your firstborn child before you trust this place! I have NEVER been treated so rudely or apathetically in all...
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Anonymous
Anonymous

you are so very true about these crooked piece of s*** place they screwed my son he worked his butt off to buy the engine to only be a piece of junk he only drove his car for ...

Anonymous
Anonymous

Been through it myself. Horrible service and warranty has lots of hidden restrictions. Stay away from this bunch.

1.0
I didn't like
  • No service whatsoever
#894090
Reply to reviews
ibeen waiting for more then 14days for my engine, the stuff was really rude calling me names and what not i poke to a guy name gabe or gabriel no manners these company shoundnt be in business iwill never buy an engine from them they suck as a company and the personal...
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I didn't like
  • Bad company and staff
  • Bad business ethics
  • Bad company and staff really rude
#893878
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