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I purchased an engine at SW engines in 02/16. The warranty stated that there is a 3 year warranty on the engine, however, it seems to be a mystery of exactly what parts is covered under the warranty.

I spoke with one of their customer service weasels "Alex". I explained to him that the oil filter adapter had a crack on it, he advise me to email him pictures of the crack, diagnostics report, picture of heat tabs and mileage gauge and they would take care of it.

So $200 later after a diagnostic report and towing fees I contacted Alex to inquire on my warranty status he told me that they could not honor the warranty due to the part is a detachable part. When I expressed my feeling of betrayal of this whole experience he stated with fury your warranty is cancelled

Reason of review: Warranty issue.

Location: Phoenix, Arizona

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