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I bought my car from japan and it arived on December31 beforward Tanzania claimed they would deliver it to Chirundu but up to now the car is stuck at tunduma beforward zambia is quiet they cant give even an excuse now im confused wheather they provide the service or they are scam. I have made several calls but they keep on hanging me.

on 11 january they sent a message on my cell phone claiming that the vehicle had arrived at Chirundu and i went to Chirundu on the 12th. to find out this was a lie the vehicle was still in dar es salaam.

Now they are quiet no communication im afraid to loose my car please help me. I have not received the car and i dont know exactly where the car is.

Reason of review: Problem with delivery.

Location: Reykjavik, Hofuoborgarsvaoio

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Rachid

Bunch of scammers

Natalee Mes

Never trust beforward

Guest

I am having similar issues with them. only that car came missing some parts and they are refusing to give the plus one guarantee.

they are blaming zra. email top@***.jp and Kei@***d. jp.

They claim they have never had any complaints in 10years.

Guest

My wife and i stopped at Beforward Lusaka office to look for a car. We asked them what the advantage was by buying a car from their office as compared to buying directly from beforward website.

We were told that by buying from the Lusaka office we would be given the true condition of the car of our choice. As we were choosing one of the cars had an engine oil leakage...the other car had an altered odometer. The third car we chose was a Volvo S80. This car as we were told by be forward sales guy was that it was a very high grade car with only a cracked fog light.

Upon being guaranteed of its condition. We went ahead and paid for the car the following day. The car arrived on 23rd November 2015 and we sent our seasoned driver on the 3 rd of DEC to go and pick it up from dar es salaam. When the driver got to the dry port he saw the car being pushed out.

After checking the engine.. He discovered that there was completely no engine oil and ATF. He immediately called me to inform me and he said the battery was low and he would by the oils and let it run for a while before starting off. He reached Lusaka with no issues and delivered the car to our house.

I gave him a lift to his home and I drove back and parked the car. I only drove the car after a day and took it for a wash. 48hrs later i noticed a warning light on the dash board. I immediately drove to a Volvo service centre and I was told that that warning light signifies a major engine problem.

I called beforward and they acknowlwdged and apologized for sending car without engine oil and atf. But they have adamantly stated in their emails that they will not refund me or replace the car because i agreed to their terms and conditions immediately i made payment as shown in thier contract. I clearly misled by their Lusaka office that the car i was paying for was of excellent condition when infact not.

It seems this company is after our hard earned money and Africa is their dumping ground for their wrecks. I will never buy another car from these crooks.

Guest

Did you get your car???

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